Now Hiring - Catering Operations Assistant Manager in Shakopee, MN

Come work for a Top 100 Workplace! Experience the fun of working in the entertainment industry at Canterbury Park - home to live horse racing every summer and year-round action in our Card Casino, Racebook, and Expo Center.

Canterbury Park offers competitive pay and benefits for FT & PT employees; including PT PTO and holiday premium pay. Employees also receive free live racing admission, perks of special events, and a variety of local & Canterbury Park discounts.

$1,000 Signing Bonus - Apply now to learn more!

Job Summary:

The Catering Operations Assistant Manager is responsible for ensuring our clients receive a premier event experience through hands on leadership of our catering team. To be successful you will need to share in Canterbury Park’s values and passion to elevate the guest experience. We offer an exciting and unique atmosphere with competitive pay. Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else, and adheres to the Canterbury Way by focusing on our core values of family, fun, integrity, and community.

Essential Duties and Responsibilities:

• Lead by example.
• Responsible for maintaining a high degree of hospitality, as well as a positive and professional demeanor at all times.
• Creates high levels of morale, fosters teamwork, inspires collaboration, delegates effectively and coaches and mentors’ direct reports for growth opportunities.
• Assist in the operational aspects and types of catered events, including buffets and plated banquets, receptions, galas, weddings, meetings and live race day events.
• Work with the Sr. Manager of Catering Sales & Operations on enhancing catering standard operating procedures, as well as improving the guest’s experience.
• Assist in hiring, scheduling, payroll and training staff to ensure events are run properly and professionally.
• Serve as primary contact for all clients the day of event.
• Work collaboratively with other departments as needed to ensuring all event spaces are set up to guest specifications and standards.
• Ensure all food & beverages are presented and served in a professional manner and maintain proper health code standards.
• Works collaboratively with internal team leaders to promote the Fun and Games program and be able to articulate our customer service philosophy.
• Manage relationships with all departments to ensure event needs are fulfilled.
• Actively participate in weekly Banquet Event Operations (BEO) meetings.
• Advise Catering Chef of design layouts, any changes of rooms and menu.
• Performs other duties as assigned.

Supervision:

• Catering Supervisor, Catering Attendants, Catering Greeter.

Required Qualifications:

AAS Degree, 2 or more years of progressive supervisor/management experience and at least 3 years of experience in Catering and Events or related field; OR any equivalent combination of education and/or experience from which comparable knowledge, skill and abilities have been achieved.

• Requires computer skills in Microsoft Office (Word, Excel, Outlook).
• Must possess excellent management, administrative, organizational and leadership abilities.
• Must be able to interact with guests, coworkers, and management in a professional and courteous manner.
• Must be able to pass Canterbury Park’s pre-employment screening which includes a criminal background check and verification of work history.
• Must be able to attain a Minnesota Racing Commission (MRC) license.
• Must be able to maintain a flexible working schedule, which may include days, nights, weekends, and holidays.

Preferred Qualifications:

• AAS Degree in Hospitality or related field is desirable.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the essential functions of this job, this position requires frequent standing, walking, stooping, twisting, bending, pushing, pulling or climbing stairs.
• Requires doing repetitive hand and wrist movements.
• Must be able to lift up to 25 pounds.
• This position sometimes involves working outdoors in all weather conditions.

Canterbury Park is an Equal Opportunity and Affirmative Action Employer